Privacy Policy

Last Updated: October 2023

1. Who We Are & Our Commitment to You

At Women’s Clothing Store, we serve confident, style-conscious women who value both individuality and convenience. Our customers range from busy professionals shopping our Athleisure collection to home decor enthusiasts selecting FAUX FLORAL arrangements. Just as we carefully curate our exclusive collections like “Into the Blue” and “Exclusively Betsey’s,” we are equally dedicated to protecting your privacy with the same care and attention to detail.

2. Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

Personal Information You Provide:

• Identity Data: Name, username, or similar identifier when you create an account
• Contact Data: Billing and shipping addresses, email address, and telephone numbers
• Financial Data: Payment card details (processed securely through our payment partners)
• Transaction Data: Details about payments and purchases of our products
• Profile Data: Your preferences, feedback, and survey responses
• Communications: Your correspondence with us, including customer service inquiries

Automatically Collected Information:

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location
• Usage Data: Information about how you use our website, products, and services
• Marketing Data: Your preferences in receiving marketing from us

3. How We Use Your Information

We use your personal information to enhance your shopping experience and provide our services:

• To Process Your Orders: Manage payments, fees, and delivery of products from our diverse collections including Footwear, JEWELRY, and HOME DECOR
• Customer Service: Respond to your inquiries and provide support
• Personalization: Recommend products that match your style preferences
• Website Improvement: Analyze how customers use our website to enhance user experience
• Marketing: Send you information about new collections, special offers, and style tips (only with your consent)
• Security: Protect our website and prevent fraud

4. Legal Basis for Processing

We process your personal information when:

• Performance of Contract: To fulfill your orders and provide the services you request
• Legitimate Interests: To operate our business and provide you with the best shopping experience
• Consent: Where we have obtained your clear consent for specific processing activities
• Legal Obligation: To comply with our legal and regulatory requirements

5. Data Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

Service Providers:

• Payment Processors: Such as PayPal, Visa, MasterCard, and JCB to securely process your payments
• Shipping Partners: To deliver your orders worldwide (excluding some Asian regions and remote areas)
• IT Service Providers: Who support our website and business operations
• Marketing Platforms: To help us communicate with you (only with your consent)

Legal Requirements:

We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, our customers, or others.

Business Transfers:

In connection with any merger, sale of company assets, or acquisition, your information may be transferred to the new owners.

6. International Data Transfers

As we serve customers globally (with some exceptions in Asia and remote areas), your personal information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

7. Data Security

Just as we employ industry-leading security measures to protect your financial information during payment processing, we implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

9. Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your personal information to another party
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the details provided below.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function and cannot be switched off
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Enable enhanced functionality and personalization
• Targeting Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

11. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

Thank you for trusting Women’s Clothing Store with your style journey and your personal information. We’re committed to protecting both with the same dedication we bring to curating our exclusive collections.